Welcome to Zouqe Madina Taxi Services! We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including booking a Sedan, 7-Seater Van, GMC, or 12-Seater Van.

1. Information We Collect

• Personal Information: When you book a ride, we may collect personal details such as your name, contact number, and pickup/drop-off locations.
• Payment Information: To process payments, we may collect credit card details, billing address, and other payment information. All payment information is handled securely.
• Usage Data: We collect information about how you use our website, including your IP address, device type, and browsing activities.

2. How We Use Your Information

• Booking and Customer Support: We use your personal information to manage bookings, provide customer support, and send important updates related to your ride.
• Improving Services: Usage data helps us improve our website and services, offering a more tailored experience.
• Payment Processing: We use payment information solely to complete transactions securely.

3. Sharing Your Information

• We do not sell or share your personal information with third parties, except for authorized service providers assisting with our operations (e.g., payment processing) under strict confidentiality agreements.

4. Security of Your Information

• We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Cookies

• Our website may use cookies to enhance your experience. Cookies help us remember your preferences and understand how you interact with our website.

6. Your Rights

• You have the right to access, update, or delete your personal information. Please contact us if you have any concerns or wish to exercise these rights.

7. Changes to This Policy

• We may update our Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly if necessary.