Welcome to Zouqe Madina Taxi Services! By using our website and booking our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. Service Description

• Zouqe Madina provides transportation services using various vehicle options, including Sedan, 7-Seater Van, GMC, and 12-Seater Van. We operate in accordance with local transportation laws and aim to offer a reliable, comfortable experience for all passengers.

2. Bookings and Cancellations

• Booking Confirmation: Upon completing a booking, you will receive a confirmation message with the details. Please review these details to ensure accuracy.
• Cancellations: If you need to cancel a booking, please inform us at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee.
• Refunds: Refund eligibility depends on the timing and reason for cancellation. Refund policies will be communicated at the time of booking.

3. Pricing and Payment

• Pricing Structure: Our prices vary depending on the vehicle type and distance. Prices are displayed transparently on our website.
• Payment Method: Payments can be made online via credit card or through other accepted payment methods at the time of booking.
• Additional Charges: Additional charges may apply for extra stops, waiting time, or special requests.

4. Passenger Conduct

• Behavior: All passengers are expected to behave respectfully and abide by the rules set forth by Zouqe Madina drivers. Disruptive or abusive behavior will not be tolerated.
• Damage to Vehicles: Passengers are responsible for any damage caused to the vehicle due to negligence or misconduct.

5. Liability

• Service Disruptions: While we strive to provide timely services, we cannot be held responsible for delays due to traffic, weather, or other unforeseen events.
• Limitations of Liability: Zouqe Madina is not liable for any lost belongings, missed flights, or missed appointments resulting from service delays. Passengers are advised to allow ample time for travel.
• Indemnification: By using our services, you agree to indemnify Zouqe Madina and its employees against any claims, damages, or losses arising from your use of our services.

6. Privacy

• Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.

7. Changes to Terms

• Zouqe Madina reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services implies acceptance of these changes.

8. Governing Law

• These Terms and Conditions are governed by the laws of [Your Jurisdiction], and any disputes will be resolved in accordance with these laws.